Sub-processor List
Last updated: 25 Oct 2026
The following third parties ("Sub-processors") process personal data on our behalf to deliver the Service. Each Sub-processor is bound by contractual data-processing obligations equivalent to the Data Processing Terms. We notify customers of material changes to this list via in-app notification 30 days before the change takes effect.
1. Current sub-processors
| Service | Purpose | Region |
|---|---|---|
| Amazon Web Services (SES + S3 + RDS) | Email delivery (Amazon SES), object storage for documents and logos (S3 / MinIO-compatible), primary database (RDS / Postgres). | ap-south-1 (Mumbai) preferred; US regions for some services |
| Anthropic | AI lead scoring and assistant features (Claude API calls). | US (global) |
| Meta (WhatsApp Cloud API + Marketing API) | WhatsApp message delivery/receipt, ad-spend sync for client ad accounts. | US / EU (Meta infrastructure) |
| Razorpay | Payment processing, UPI autopay mandates, invoice payment links, subscription billing. | IN (primary), US (settlement) |
| DigitalOcean | Droplet hosting for the application server and managed Postgres in production. | IN (Frankfurt / Mumbai where available) |
| Cloudflare | DNS, CDN, DDoS protection, Turnstile bot protection, Workers (webhook retries). | Global (anycast) |
| OpenTelemetry / Sentry (error tracking) | Application performance monitoring and error tracking for the platform. | US / IN |
2. Changes to sub-processors
If we add a new sub-processor or materially change the scope of an existing one, we will notify you in-app and by email at least 30 days before the change. You may object to the change in writing; if the objection cannot be resolved, you may terminate the Service under the Refund & Cancellation Policy.